Shop items from local sellers with the safety of a managed transaction and the convenience of home delivery. Your payment is protected until you accept the item.
Facebook Marketplace and Craigslist have great deals. But buying from a stranger is a gamble. You drive 45 minutes. The item doesn't match the photos. You feel awkward walking away. Or worse, you pay and never hear from them again.
We fixed that.
| The Problem | Our Solution |
|---|---|
| Driving across town for a misrepresented item | You review photos before the item even leaves the seller's location |
| Paying upfront to a stranger | Your payment is held until you accept the item |
| Scheduling around someone else's availability | You choose from the seller's available windows |
| Hauling large items yourself | A professional courier delivers to your door |
| No recourse if something goes wrong | Photo evidence and fault-based accountability for sellers and couriers |
| Hidden delivery fees | Transparent pricing shown at checkout before you pay |
Buyers find items on Marketplace Couriers in two ways. Both lead to the same secure checkout.
Many sellers post their items on Facebook Marketplace, Craigslist, or OfferUp first, with a link back to our secure checkout. You might arrive by:
What you see
Filter by
Category, price range, condition, distance / delivery zone.
Click the listing for the full item page: all photos, full description, dimensions, weight, condition, special requirements, seller rating and history, estimated delivery fee, available pickup windows, and buyer protection details.
Before you buy, you can
At checkout, select your pickup window from the seller's available options: ⚡ Get it today (available now, pickup within 2 hours) or 📅 Scheduled (usually at least 3 days out, so you have time to plan). Confirm the window and the system locks it in and creates the order.
Your payment is not sent to the seller. It's placed on a secure payment hold. The seller sees the payment is secured but can't access it until the transaction is complete. If anything goes wrong, your money is still safe.
What you pay
| Item price | As listed |
| Delivery fee | Calculated from item size, weight, and distance |
| Risk premium | Small % of item value (funds our dispute reserve) |
Delivery fee by size
| Size | Example Items | Fee |
|---|---|---|
| Small | Utensils, books, small electronics | $15 |
| Medium | TV, chair, monitor | $25 |
| Large | Dresser, small couch, microwave | $45 |
| Extra Large | Sofa, mattress, refrigerator | $75 |
| Oversized | Piano, safe, machinery | $125 |
| Specialty | Car, boat, trailer | $185+ |
Plus add-ons when applicable: 2-person lift, stairs, fragile handling, long distance, or on-demand premium.
The courier arrives at the seller's location, takes 3 to 4 photos of the item, completes a condition checklist, and the seller signs digitally confirming "Item is true and correct." You get a push notification: your item is ready for review: 5 minutes to confirm.
Open the app, review, then choose
This gives you the chance to see the actual condition of the item before it's loaded. The 5-minute window is your decision point, everything after it is committed.
After you accept, the courier loads the item, drives to your address, and you receive tracking updates until it's delivered to your doorstep. Confirm receipt in the app and the payment hold is released to the seller.
What you get
If you're not home: the courier waits 15 minutes, after which the item may be returned to storage and a redelivery fee may apply. Contact support immediately if you're running late.
You see a Facebook Marketplace listing with a short link: mktc.co/abc123. Dimensions 60"W × 20"D × 32"H, 85 lbs, good condition (minor wear on left drawer), seller is Tier 2.
Total time from purchase to delivery: 5 days. Total effort from you: ~5 minutes (checkout + a 3-minute inspection).
| My Orders | Track active orders, delivery status, pickup windows |
| Order History | View past purchases, download receipts |
| Tracking | See live courier location during active deliveries |
| Disputes | Open, view, or escalate issues |
| Reviews | Rate sellers and couriers |
| Saved Items | Bookmark listings for later |
| Payment Methods | Manage cards and preferences |
| Notifications | Customize push, SMS, and email alerts |
We use a fault-based system with photo evidence:
| Scenario | What Happens |
|---|---|
| Item doesn't match the listing | Reject during the inspection window. The item stays with the seller and you aren't charged for it. Seller penalized. |
| Item is damaged in transit | Reviewed by our team using the pickup and delivery photos. Courier penalized if at fault. |
| Seller doesn't show up | Order cancelled and your payment hold is released. Seller suspended. |
| You reject due to buyer's remorse | You aren't charged the item price. Platform and delivery fees still apply. |
| You accept, then claim damage later | The sale is final. You had a review window to inspect. |
| You claim fraud (fake VIN, forged title) | Full investigation by our team. Report it within 30 days. |
What we don't cover: buyer's remorse after acceptance, minor cosmetic issues disclosed in the listing, normal wear consistent with the description, and issues arising after acceptance. Full details are in our Terms of Service.
What happens to your payment at each stage
| Stage | Where Your Money Is |
|---|---|
| Checkout | Authorized, not yet charged |
| After payment | Held in a secure payment hold, not the seller |
| After inspection | Still held. Courier is loading and delivering |
| After delivery confirmation | Released to seller |
| If you reject | Released back to you (minus fees per fault rules) |
Find local items with online convenience and real buyer protection. No meetups. No payment risk. No surprises. Currently serving Northern NJ, Central NJ, Southern NJ, Lehigh Valley.
Read the full Buyer FAQ → · Terms of Service
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